Head of Quality
Panadura,
Sri Lanka
Panadura,
Sri Lanka
LUMALA
pioneers in Bicycle manufacturing in the country, with a heritage spanning 50 years. We distribute our bicycles through our nationwide dealer network and also export to numerous overseas destinations, including the United States, India, Maldives, Germany, and the Netherlands. We have added many innovative new products to our portfolio, like e-bikes, Echo haulers, and e-3 wheelers.
With our rapid expansion, we are seeking self-motivated individuals who are willing to take on challenges to fill the following vacancies.
Responsibility
- Develop and lead the Quality Management System (QMS) to ensure compliance with standards (ISO, GMP, etc.).
- Define quality strategy and objectives aligned with business goals.
- Ensure regulatory and customer compliance across all products and processes.
- Oversee quality assurance and quality control activities, including inspections, audits, and testing.
- Lead internal and external audits, including supplier and certification audits.
- Handle non-conformance, CAPA, and risk management to prevent recurring issues.
- Drive product and process quality performance, reducing defects and improving reliability.
- Lead and mentor the quality team, ensuring training and development.
- Collaborate with cross-functional departments (Production, R&D, Supply Chain, Regulatory).
- Monitor quality KPIs and reporting to senior management.
- Ensure supplier quality management, including qualification and performance monitoring.
- Support customer satisfaction through complaint handling and quality issue resolution.
Qualifications
- Degree in Engineering/ Quality
- 10+ years experience in quality
- ISO + Certified Quality Manager (CQM)
- Leadership in audits, QMS, compliance
- Strong strategic and communication skills
- Strong analytical skills with an innovative mindset.
- Risk management and problem-solving skills